Frequently Asked Questions
Answers to the questions we hear most. If yours isn't here, ask us directly.
What services does Elite Acoustics provide?
We install acoustical ceiling tiles (T-bar/suspended), wood ceilings (grille and plank), metal ceilings, wall panels (stretch, felt, fabric-wrapped, soundproofing), baffles and clouds (felt, metal, wood, Armstrong Soundscape), wood wall systems, specialty ceilings, and FRP panels. See our services page for details.
Do you do residential work?
No. We're 100% commercial. Offices, schools, healthcare, retail, restaurants, government buildings, and other commercial spaces. Focusing on commercial work lets us deliver expert-level results on every project.
What areas do you serve?
Sacramento and Northern California is our home base. We regularly work throughout the greater Sacramento region, Bay Area, Central Valley, and Reno, NV. We'll travel up to about 300 miles for the right project. See our service area page for a full list of cities.
Are you licensed and insured?
Yes. California Contractor's License #1029090. Fully insured with general liability and workers' compensation coverage. We can provide certificates of insurance for any project.
Which manufacturers do you work with?
Armstrong, USG, CertainTeed/Ecophon, 9Wood, Rulon International, and others. See our manufacturers page for details on each partner.
How do I get a quote?
Call us, email us, or fill out the form on our contact page. For simple projects, we can often quote from plans. For larger or complex projects, we'll visit the site to measure and assess conditions. Estimates are free.
How long does a typical ceiling installation take?
It depends on size and complexity. A standard 5,000 sq ft office T-bar ceiling takes 2-3 days. A wood grille ceiling in a hotel lobby might take 2-3 weeks. We'll give you a timeline with your quote.
Can you match my existing ceiling tiles?
Usually, yes. If the existing tiles are a current product, we can get them. If they've been discontinued, we'll find the closest match from the same manufacturer or a compatible alternative. Bring us a sample or tell us the product name and we'll track it down.
What's the difference between NRC and CAC?
NRC (Noise Reduction Coefficient) measures how much sound a tile absorbs — making the room quieter. CAC (Ceiling Attenuation Class) measures how well the ceiling blocks sound between rooms — giving you privacy. Full explanation here.
What NRC rating do I need?
For standard offices: NRC 0.55+. Conference rooms: NRC 0.65+. Healthcare and education: NRC 0.70+. Open-plan offices: NRC 0.70+ with high Articulation Class. We'll help you pick the right number for your space.
How much does a commercial ceiling cost?
Standard T-bar ceiling with mineral fiber tiles: $3–$6/sq ft installed. Fiberglass premium tiles: $5–$10/sq ft. Metal ceilings: $8–$18/sq ft. Wood grille or plank: $25–$60+/sq ft. These are rough ranges — actual pricing depends on the specific product, ceiling height, building conditions, and project size.
Do you handle the grid/suspension system too, or just tiles?
Both. We install complete ceiling systems — grid, tiles, seismic bracing, light fixture supports, and all associated hardware. We also replace tiles on existing grid when the grid is still in good shape.
What is FRP and do you install it?
FRP (Fiberglass Reinforced Panels) are moisture-proof, washable wall panels required by health codes in commercial kitchens and food service areas. Yes, we install FRP. See our FRP page for details.
Can you install ceilings in occupied buildings?
Yes. We do renovation and replacement work in occupied offices, stores, hospitals, and schools regularly. We coordinate with the building owner on scheduling — nights, weekends, phased work — to minimize disruption.
Do you do seismic bracing?
Yes. California requires seismic bracing for suspended ceiling systems. We install seismic bracing per IBC, ASCE 7, and ASTM E580 standards. All our T-bar installations include proper seismic restraint.
What's the difference between felt baffles and fiberglass baffles?
Felt baffles (PET) are lighter, available in more colors, and made from recycled materials. Fiberglass baffles (like Armstrong Soundscape) have higher NRC ratings per unit and can be formed into curved shapes. Felt is usually less expensive. Felt baffles | Soundscape baffles
Can you soundproof a room?
Yes. Soundproofing (blocking sound between rooms) requires mass, density, and sealed construction — not just acoustic panels. We install MLV, composite barriers, resilient channel systems, and complete soundproof wall assemblies. More on soundproofing.
Do you offer warranties?
We stand behind our work. Manufacturer warranties apply to all products we install (typically 10–30 years depending on the product). Our installation workmanship carries its own warranty. Ask us for specifics on your project.
Can you help with product selection if we don't have a spec?
Absolutely. Many of our clients — especially building owners and facility managers — don't have an architect on the project. We'll assess your space, understand your budget and goals, and recommend the right products. No charge for the consultation.
How do I maintain my ceiling tiles?
Standard tiles need very little — dust annually, spot-clean with a damp sponge, and replace stained tiles. See our maintenance guide for complete instructions.
Do you work with general contractors?
All the time. We work as a subcontractor on new construction and renovation projects with GCs across Northern California. We bid from plans, attend coordination meetings, and schedule around other trades.
What about open/exposed ceilings?
We love them. Open ceilings need acoustic treatment — that's where baffles come in. Felt baffles, metal baffles, wood baffles, or Soundscape baffles all work in open ceiling applications.
Can you install ceiling tiles in a building with asbestos?
We can install new ceilings, but we don't do asbestos removal. If existing tiles contain asbestos, a licensed asbestos abatement contractor must remove them first. Then we come in and install the new ceiling. We can help coordinate this sequence.